Order Process

{custom wedding and event invitations}

1. CONSULTATION

The first step in beginning your custom design is a consultation by email, phone or in person. With this initial meeting we will discuss your ideas for your event, find out more about your personal style in order to create a unique custom design to accurately reflect you and your event. We will also discuss your expectations for invitations and your budget. All the designs presented to you in the next phase of the process will be within your given budget.

2. DESIGN

Once you are confident you are ready to work with us, we require a $150 deposit (non-refundable or transferable) which will reserve our services and this deposit will be applied to your final total. We only work on a specific number of weddings at any given time in order to ensure every client gets the most attention possible; a contract reserving our service is a must! No design work will be done without a deposit. Catherine will then create 4 or 5 rough samples which will be emailed to you for review. From here we will make adjustments and changes to the design of your choice at your request and email you a proof for final approval with final pricing. You are entitled to 4 rounds of changes, after the 4th a $50 fee will be billed for each round of changes.

3. PRICING, APPROVAL, & PRINTING

Pricing will be finalized when the design is complete. Final pricing can not be determined accurately before this point due to variables including material, required elements, shape, accessories, assembly fees and changes in quantity. Rush orders are billed accordingly so please book and begin the design process at least 6/5 months before your event. When the design is to your satisfaction, you will then give us approval for printing and the balance is due. No printing will begin until payment has been received. You may pay by check or credit card in which case we will send you a PayPal invoice.

4. ASSEMBLY & SHIPPING

All of our designs are professionally printed with the utmost attention to detail. After printing is complete, we will painstakingly assemble your invitations if required and package your items to be shipped via UPS Ground unless otherwise specified.

TIMING

Please note that due to the hand crafting involved in all of our designs, the entire design process from consultation to finished production can take at least 3/4 MONTHS for many of our designs. This also means that we can only accept a certain number of orders at a time to ensure each client receives as much attention as possible.

COORDINATING ITEMS

To tie it all together we also design seating charts, place cards, favour tags, ceremony programs, menus, table numbers, thank you cards and return address stickers to coordinate with your invitations. If you need we can certainly do it, the only limit is your imagination….and then our’s takes over!

{announcements and invitations}

1. CONTACT US

The first step is to contact us via the contact page on this website or by email. info@catherinekiff-vozza.com
In the body of your email please indicate the type of event and date as well as what invitation/announcement you are interested in as well as quantities. If you are requesting a custom design please include information about the style and theme of your event. If you are ordering announcements please email your high resolution photo to the address above.

2. DESIGN APPROVAL

You will be emailed a proof of your design with pricing for the quantity requested. All stationery is sold in increments of 25. Respond to that email with your approval and please indicate how you will be paying: check or credit card. A PayPal invoice will be emailed to you if choose to pay by credit card. Checks should be mailed to 589 West Shore Trail . Sparta, New Jersey 07871

3. SHIPPING INFO

All items will be packaged and shipped via UPS Ground unless otherwise specified. Rush orders are possible however each will be considered and billed on an a case by case basis. All items will arrive to you completely assembled.